When reaching the end of your report, just before you submit it, you are asked to enter the shop date. The shop date is the date you actually did the shop, which is either the date you went to the location (if your shop required you to go to a business) or made the phone call (if your assignment was only a phone shop). Please do not enter the date you filled out your report here unless you are submitting your report on the same day you did your shop.
Please keep in mind that sometimes dates may be flexible. Often we have to complete shops on specific days/dates only, but sometimes we do have some leeway. If you see a shop you are interested in but just can?t do it on the date posted, email firstname.lastname@example.org and see if the dates can be moved.
Often a client will have multiple shops on the board at one time (ex. a lunch, a lounge, and a supper). Please ensure you are requesting the right one. For example, if you read instructions indicating it is a supper shop to take place in the dining room after 6:00 PM, it does not mean that all shops for that location can take place in the dining room after 6:00 PM. Before hitting the request button, read through the instructions for that specific shop to ensure it is the one you want.
If you are assigned more than one shop at a time, it is absolutely CRITICAL that you keep all of the details of the shops separate, even if it means printing off a copy of each report or using a tablet and filling one out in the car before moving onto the next. We are experiencing an increase in the number of shoppers mixing up details of their shops. If this happens, not only will all reports you had assigned to you on that day be rejected (since we cannot be certain what other details have been mixed up), but you will be restricted from being assigned multiple shops at once going forward. Putting incorrect information in a report jeopardizes our relationship with the client because it makes it look like our shoppers are unreliable and that the information we are giving them is not valid. When the client cannot trust the information they receive, it is only a matter of time before they decide to stop mystery shopping, and everyone loses out then. Please, please be careful with your reports and ensure all information is accurate.
EMAIL ADDRESSES: If you have an @facebook.com email address on your profile, please remove it and provide an alternative email address. We cannot email Facebook. Please note you must have a valid email address on your profile in order to remain active as a shopper.
IMPORTANT - ALL SHOPPERS MUST READ: Effective immediately we have a new fax number for sending receipts to. If you are sending receipts by fax, please use the following number instead: 877-362-3172. The preferred method of submitting receipts is a scanned copy sent via email, but if you must use fax, please use this number instead. It may take us a bit of time to get the old number completely removed from our website and database, so please disregard any references to the old number of 866-592-5368. Thank you.